Decision Guide

How COVID-19 might financially impact payers

    It’s no surprise that the COVID-19 pandemic will bring a new set of challenges for payers in all lines of business. The payer ecosystem is seeing some of these early difficulties in the form of a reduced operational workforce, requests for premium payment plans, and the increased costly utilization of care for members.

    But plans need to be prepared to mitigate the longer term financial consequences of this pandemic.

    We’ve compiled the situations that plans are facing or will likely encounter as a result of COVID-19, and the questions that payers should be evaluating as they consider how their business will evolve.

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