Behavioral Health Access Playbook

    Current approaches to addressing behavioral health needs are often inadequate and fragmented. These shortcomings lead to poor outcomes. To address today’s behavioral health challenge, providers can fill access gaps and offer new triage points to manage symptom escalation. This five part series will describe the current access problem and then provide four ways to better coordinate and scale behavioral health services:

    • Guarantee timely access to urgent psychiatric care
    • Equip primary care providers with resources to manage low-to-moderate acuity needs
    • Activate community partners to mitigate symptom escalation
    • Scale between-visit care with technology

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