Explore the results from The Cancer Patient Experience Survey in which we asked over 600 cancer patients diagnosed within the past five years about their priorities and preferences for care.
• Analyze patient survey data using different criteria, such as age, tumor type, gender, or region
•Oncology service line leaders
•Patient experience officers
•Business development officers
Within the survey, we asked patients to complete two MaxDiff questions:
1. When deciding where to go for cancer care, which factor is most important to you and which is least important to you?
2. Thinking about your experience with cancer, which service provided by a cancer center would have been the most valuable to you and which would have been the least valuable to you?
Unlike many other surveys, which allow respondents to rate all items as “important,” MaxDiff analysis asks patients to make trade-offs among different factors. Patients reply to each question multiple times and each time they are shown a different set of factors—resulting in a ranked list of utility scores that represents the relative value of each factor.
Our interactive survey results portal enables you to slice and dice the data by multiple factors, such as tumor type and age, to analyze the priorities of unique patient sub-populations.
1. A cancer program trying to grow their breast center volumes uses this tool to better understand how breast cancer patients in their region select a provider.
2. A cancer program working to improve the patient experience uses this tool to evaluate which services patients would value most. The program leader uses the data to develop a business case for investment in specific services.
All Oncology Roundtable members can use this tool to access and export the results.
ACCESS THE TOOL
Next, Check Out
10 Insights from the Cancer Patient Experience Survey