10 Insights from the Cancer Patient Experience Survey

To assist our cancer program members, we developed a national survey and collected data from over 600 respondents, including cancer patients undergoing treatment and survivors diagnosed within the past five years.

More than ever before, cancer programs are challenged to invest their limited resources in the right services—ones that will serve to both attract new patients and improve the patient experience. To help our cancer program members tackle this challenge, we developed and administered a national survey to answer the following questions:

When cancer patients choose a cancer provider, which factors weigh most heavily in their decision?
Which cancer program services and features are most valued by patients?
How do cancer patients define quality? Where do they look for quality information?

Read on for the ten most important takeaways from The Cancer Patient Experience Survey.

1. What do cancer patients want?

2. Making it easy to be a cancer patient

3. A new generation of cancer care consumers beginning to emerge

4. Cost matters—more than you think

5. Meet your cancer patient researchers

6. How well do you know your younger cancer patients?

7. How to attract—and retain—breast cancer patients

8. The unique preferences of newly diagnosed cancer patients

9. Cancer patient preferences shift as they move across the continuum

10. Everything matters to someone

We’ve also compiled our insights into a comprehensive research briefing.