About Serena

Serena Bernthal-Jones is a consultant for the HR Advancement Center within Advisory Board’s Research division.

Her areas of expertise include employee engagement, physician leadership development, and burnout prevention. Prior to joining the HR Advancement Center, Serena conducted research for the Physician Executive Council on topics including physician engagement and governance structures for advance practice providers. She has also served on Advisory Board’s Talent Development program, where she developed original curriculum for hospital managers.

Serena graduated Phi Beta Kappa from Carleton College with a bachelor’s degree in economics and a minor in women and gender studies.

Areas of expertise

Physician Engagement, Physician Issues, Change Management, Management Tools, Performance Improvement, Skill Development, Workforce, Leadership, Employee Engagement,

Serena Bernthal Jones

Serena Bernthal-Jones


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Serena's Upcoming Events

Meeting Presentation
Jan 6 2020

Introduction: Increase employee engagement without asking more of your managers

Learn our three-part strategy for driving engagement without asking managers to do additional work. More Register

Meeting Presentation
Jan 6 2020

Senior leaders: Make every frontline interaction boost engagement

Watch this video to learn what executives at high-performing organizations do differently to engage staff and identify strategies to prepare senior leaders to have better frontline interactions. More Register

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