Toolkit
Tools to manage change during care team redesign
Updated -
October 21, 2020
Redesigning the care team often involves significant change to the care team’s day-to-day. Use the tools below to get your care team invested in the redesign process early on, ease the transition to a new workflow, and promote ongoing communication between the frontlines and leadership.
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Overview
Tools to manage change during care team redesign
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Key One
Secure buy-in for care team redesign
Make the case for team-based care to physicians, patients, and care team members on an ongoing basis so that everyone understands the benefits.
Key Two
Codify workflow to improve team coordination
Update workflows to reflect changes made during the redesign process and hold care team members accountable for practicing in their new roles.
Key Three
Promote ongoing communication
Improve visibility and two-way communication by proactively addressing concerns and elevating frontline care team members to leadership roles.