Daily Briefing

Around the nation: Amazon, Tufts Medicine launch digital health ecosystem on AWS


Tufts Medicine partnered with Amazon to move its entire digital health ecosystem to Amazon Web Services (AWS), in today's bite-sized hospital and health industry news from Florida, Massachusetts, and Wyoming.

  • Florida: Baptist Health of Northeast Florida on Wednesday named Keith Tickell as its new SVP and CFO. Tickell, who joined the health system in 2015 as SVP of strategic assets and real estate, has been serving as the interim CFO since January. In his new role, Tickell will lead financial planning, reporting, tax and treasury functions, and real estate decisions. Previously, Tickell served as CFO for four companies, including Flagler Development, the North Highland Co., Sabal Corp., and Nordic Refrigerated Services. "Keith Tickell brings to the CFO role a robust set of skill sets and a unique perspective that encompasses finance, strategic assets and operations," said Michael Mayo, president and CEO of Baptist Health. "His diverse experience includes working in private equity, publicly traded and privately held organizations. Above all, Keith is acutely aligned with the mission and values of Baptist Health." (Plescia, Becker's Hospital Review, 5/25)
  • Massachusetts: Tufts Medicine partnered with Amazon to move over 3 million health accounts into the Epic EHR using AWS. According to the health system, the process—which would have taken roughly 200 days without Amazon—took just 71 hours to complete. The new digital ecosystem lets consumers customize their care and connects patients with members of their care team. In addition, patients can speak to a multilingual chatbot powered by Amazon Lex that uses text and voice to expand health care access and improve comprehension. Tufts' telehealth and virtual care services will be powered by Amazon Connect, a cloud-based contact center. Notably, Tufts is the first health system to launch a digital health ecosystem on AWS. (Diaz, Becker's Hospital Review, 5/25)
  • Wyoming: Rep. Liz Cheney (R-Wyo.) on Wednesday tested positive for the coronavirus, becoming the latest lawmaker to contract the virus. Cheney said, "While I am fully vaccinated and boosted, I received a positive test result for COVID-19 early Wednesday morning. I am currently experiencing mild symptoms and will follow the CDC's guidance as I continue to work on behalf of the people of Wyoming." (Schnell, The Hill, 5/25)

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