L.A. Care wanted to maximize its impact
The Chief Medical Officer, Medical Director, and Program Director of Health Equity at L.A. Care set out to revamp the organization’s SDoH strategy and maximize the impact of its efforts. They began this effort with a review of Advisory Board research, which helped them to:
- Develop a framework that prioritizes addressable social determinants, and that defines how to assess and address them
- Recognize that many of the resources needed by their members were already in the community
Richard, James, and Marina then prioritized five areas that they felt they could influence and that would move the dial on health outcomes: housing, food security, income security, transportation, and early childhood education And for each of these areas, the team defined which quality outcomes they should be monitoring to assess what is or is not working.
Finally, their recognition that many essential resources were already in the community led L.A. Care to double down on strengthening relationships with federal, state, and community-based organizations versus building programs from scratch.