Five years ago, Amy Floria, CFO at Goshen Health, was worried. ICD-10 was coming, and the reimbursement landscape was shifting. The hospital was thriving, but not enough to weather the storm ahead. That's when she turned to Advisory Board.
The result: best practices tailored to her needs supported far-reaching revenue cycle transformation, a 12% margin, and a strong foundation to continue to serve the community. Here's how we did it.