In the era of high-deductible health plans, charity care eligibility can no longer stop at the uninsured. As health care costs continue to rise, even median-income patients struggle to afford health care. Illustrated by the rise of GoFundMe and other crowdsourcing platforms, the boom of the underinsured patient population challenges providers to shift their position on who should qualify for "charity."
Today’s health care costs demand that financial assistance policies cover more than just the indigent; it must extend well into the middle class. This briefing identifies five key challenges in charity care and provides guidance on how to modernize your charity care and financial assistance policies.