Research & Insights

Behavioral health

The behavioral health crisis won't change — unless we do. Without a radical shift in approach, we risk backsliding on progress toward behavioral health and health equity goals, having negative business implications across sectors. Our work uncovers the tangible steps leaders must take to meaningfully and equitably restructure the behavioral healthcare system.


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Tackle these challenges

Behavioral health leaders well understand the current challenges in behavioral healthcare, but they may need to gather additional intel to make the case to their leadership for added investment. To start:

Few healthcare organizations have a robust strategic function for the behavioral health side of their business, but they can with these steps:

Cross-industry partnerships are essential for achieving structural change in the behavioral healthcare system. F ew organizations, however, have experience forming these coalitions. To begin:

  • Take the time to understand the complex, fragmented system and each player’s role, strengths, weaknesses, incentives.
  • Reach a consensus with cross-industry partners on the three rate-limiting steps to prioritize: establishing universal definitions of quality care, determining viable reimbursement rates, and reducing demographic disparities.
  • Learn from leaders in the field who have already made progress with successful partnerships that have established national substance use care standards, raised reimbursement rates and built a diverse pipeline for behavioral health roles, and reduced high-cost behavioral health utilization.

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