Maintaining improvements

Topics: Skill Development, Workforce, Performance Improvement

Sustain the gains

Unfortunately, even organizations that achieve positive performance improvement results in the short term often fail to maintain those improvements in subsequent years. Specifically, only 14% of hospitals are able to maintain margin growth across a three-year period, and only 1% can maintain a one-point increase in patient satisfaction.

This suggests that while improvement is difficult, the ability to sustain it is even more elusive. We help organizations realize immediate returns while also setting them up to deliver results over the long term.

How We Help

Fill the ownership void

We enable organizations to grow leaders who can successfully and independently oversee improvement initiatives across the hospital. Participants in our Performance Acceleration series conceive, design, and carry out an improvement initiative, allowing them to develop a stronger sense of personal efficacy and ownership of larger organizational imperatives.

This sense of ownership persists beyond the series, as participants are personally motivated to sustain project results over time.

Build skills that endure

Beyond their projects, participants in our series learn an essential set of performance improvement skills. We teach participants how to analyze issues in a systematic and disciplined manner, develop impactful solutions, and lead a project from start to finish. Perhaps most importantly, our participants learn how to overcome the most likely barriers to success—knowledge applicable to almost any improvement initiative. 

Contact us to learn more about Performance Acceleration

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