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See all our latest and best resources on patient-focused care.
Learn the five must-have characteristics of a consumer-focused physician and best practice approaches to engaging physicians with each one. More
Many cancer programs grapple with managing patients on oral chemotherapy and responding to increased white bagging. Find out what we learned from our survey of over 200 organizations about how programs are tackling these issues. More
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The Health Care Advisory Board is the Advisory Board's flagship program providing best practice research to health care executives.
Enables staff to conduct patient satisfaction rounds directly on mobile devices and provides the analytics needed for in-depth analysis, service recovery, and systematic performance improvement.