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Learn how to make the case for eight care management investments that deliver immediate returns in today’s consumer-oriented, retail-focused industry. More
To optimize patient experience and drive patient engagement, the José de Mello Saúde (JMS) in Portugal reorganized their existing work to better suit system—and consumer—needs. This research report discusses the changes JMS undertook and action items health care leaders can utilize to identify consumer concerns and build brand loyalty. More
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