Meet the rising bar for virtual patient experience
Three imperatives to keep up with evolving patient expectations
October 19, 2020
15 Minute Read
Most patients today report high satisfaction with virtual visits. But as the virtual care market expands to include not only local competitors, but disruptors who have made significant investments in designing an optimal virtual experience, the bar for what constitutes a positive virtual patient experience will rise. Read on for three imperatives for how health care organizations can keep up with evolving patient expectations.