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11 Insights on Engaging Patients in Ongoing Management

    The Consumer Oriented-Ambulatory Network

    Even a perfect population health business model, operational model, or clinical model can be toppled if patients—particularly those with chronic conditions—are not engaged in ongoing management outside of the health system.

    Learn how to hardwire patient engagement at your organization, including the critical steps to recruit, equip, and graduate patients to self-management.

    Today, half of American adults have at least one chronic condition—and half of those have poor rates of medication adherence. For population health management leaders, success is increasingly tied to the quality outcomes and cost reductions associated with improved ongoing management of these conditions.

    To achieve the goal of long-term self-management, providers must hardwire patient engagement strategies into workflow and scale that solution across large patient populations.

    Each member of the care team must have a discrete role with concrete objectives, and care management teams must prioritize real-world education focused on building new skills and develop short-term active management steps to set patients up for successful ongoing management.

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