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See all our latest and best resources on customer relationship management.
Optimize your customer relationship management strategy to reach care management goals and increase patient share by segmenting your target audience, tailoring the message, and automating communications. More
Learn how integration of traditional customer relationship management with the increasing use of patient portals and personal health records can offer new opportunities to capture, engage, empower, and retain patients in a cost-effective way. More
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The Advisory Board's membership-based research program for hospital and health system planners and business development executives.
We provide hospital administrators with customized guidance on service line planning.