Every major player in your health system gets a direct line to the industry’s most-needed insights and
the support to take action. Learn more.
Our research programs are role-specific to provide the exact insights and resources
that will make your job easier. We offer research for:
Get comprehensive access to Advisory Board research and tools on every topic we cover. Explore this option.
Create an account
See all our latest and best resources on customer relationship management.
Optimize your customer relationship management strategy to reach care management goals and increase patient share by segmenting your target audience, tailoring the message, and automating communications. More
Learn how integration of traditional customer relationship management with the increasing use of patient portals and personal health records can offer new opportunities to capture, engage, empower, and retain patients in a cost-effective way. More
View all content on this topic
View more topics
The Advisory Board's membership-based research program for hospital and health system planners and business development executives.
We provide hospital administrators with customized guidance on service line planning.