How Royal Victoria Regional Health Centre Revamped their Performance Assessment Process to Support Continuous Conversations

Darrell Sewell, Vice President Facilities & Chief Human Resources Officer at Royal Victoria Regional Health Centre, will discuss his experience leading an organisational shift toward more continuous performance conversations, including: doing away with the annual performance review, leading a committee to explore performance management best practices, developing tools to educate leaders, rolling out a new performance assessment system, regular evaluation and ongoing education needs, and driving lasting cultural change that significantly improved workforce engagement levels and increased levels of patient experience.

Things You’ll Learn:

• The Cultural “hook” used to support the Strategy
• How RVH changed their performance assessment processes
• How RVH determined appropriate cadence of performance conversations
• Strategies RVH has used to promote productive performance conversations
• Measuring the results
• Lessons learned and how they plan to evolve their process moving forward

Presenters: Barret Jefferds with Darrell Sewell

Download PDF