Navigating the Patient Financial Journey Part 2

    About this Webinar

    As patients become responsible for a larger portion of their health care spending, they increasingly begin to behave as true consumers. Providing a positive patient experience will become essential for capturing new revenue and maintaining patient loyalty

    Part I of this webconference series focused on financial interactions prior to the care encounter: price transparency, cost estimates, and point-of-service collections. Part II centers on the care encounter and post-care experience: financial counseling, billing, and payment.

    Things You’ll Learn:

    • The important role of financial counselors
    • How to provide a consumer-friendly bill
    • What types of patient payment options to consider

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