Optimizing Collections and Increasing Appeals to Recover Dollars

University of Washington (UW) Medicine | 863 beds, Seattle, WA

Impact Highlights

$6.6M

Record-setting collections achieved in FY2016

259%

Increase in appeals from FY2016 to FY2017

UW Medicine had successfully incorporated Payment Integrity Compass into their recovery team’s workflow, but they wanted to further optimize collections based on recovery opportunity and staffing resources.

After hiring an additional staff member, who worked with Advisory Board to ensure more comprehensive reviews of underpaid accounts, UW Medicine was able to accomplish a record-setting $6.6M in collections in (FY) 2016.

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