How Memorial Hermann created a single technology source for denials data

Memorial Hermann | 3,803-bed hospital

Impact Highlights

$8M

Collected May to December 2016

2185

Appeals generated

Memorial Hermann needed a system that could better track denials, appeals, and collections and report on denial trends.

Payment Integrity Compass developed unique file feeds for inbound notes and assignment rules, and created parallels for progress codes.

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The results?

Memorial Hermann collected $3.2M in denials spanning 497 appeals within the first four months.

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