Benchmarking Your Business Office

To capture additional revenue and protect reimbursement, you need a holistic approach that connects all of your often disparate initiatives to aligned outcomes.

Successful business offices need visibility across payer performance, collections success, patient liabilities, denials risk and recovery, charity programs, and billing productivity. The best practice organizations are the ones that can translate that visibility to grow yield and increase efficiency.

Using the data from our 2015 Revenue Cycle Benchmarking Survey, we created a brief to highlight the data trends for key business office performance metrics to help financial leaders better identify areas of low importance and high opportunity.