Overcome frictions for members

Our health care experience survey asked 3,225 Americans enrolled in private plans about the frictions they confront while accessing care. Advisory Board analysis unearthed key insights on where plans should focus to improve the member experience.

Download the infographic to learn more on how to overcome the problems confronting members. To learn more about this survey and analysis visit www.advisory.com/hpac/FrictionLessExperience.com.

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