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More from the Health Plan Advisory Council

9 lessons that will help you influence your network

Senior Health Plan Leaders gathered at our Health Plan Advisory Council National Meeting and discussed the issues affecting their businesses. Demanding a better health care experience for their members and doing so at a lower cost was a key topic. We outlined the 9 key takeaways from this meeting that will help you meet your members needs and transform your network.

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3 critical member engagement issues that Health Plans need to understand

Although health plans have the ability to be a trusted companion who helps members navigate healthcare, many members don’t take advantage. Download our report that uncovers why members don’t trust their health plans and outlines the 3 themes our research says is critical to better Member Engagement: Immersion, Passion and Activation.

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Why member engagement efforts are doomed to fail

Adapting to a consumer-focused strategy to not just survive, but thrive, has been a challenge for health plans. This transition is leading health plans to prioritize member engagement in their investments as a means to reach, appeal to, and retain their members. But is consumer engagement really working?

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