Every major player in your health system gets a direct line to the industry’s most-needed insights and
the support to take action. Learn about our research platform.
A strategic focus on talent is critical to success. Learn how we can help you make the right investments.
Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to health care operations.
Improve quality and outcomes and lower costs by eliminating unwarranted deviation from the best standard of care. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to data and analytics.
Sustain the financial stability to serve your community by making sure you’re paid efficiently for services rendered. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to revenue cycle management.
Make sure every level of your organization understands best practice performance and has the tools
and support to get there. Learn about our research platform.
Pinpoint your opportunities and hardwire best practices to accelerate progress. Learn about our technology.
Partner with seasoned experts providing strategic, customized support. Learn about our consulting services.
We offer a comprehensive suite of surveys and consultative support to help hospitals and health systems improve staff, nurse, and physician engagement; isolate the core attributes defining their organizational culture; assess employee perceptions of patient safety; and more.
See our 2018 engagement award winners, and learn how they and other high-performing organizations sustain or improve engagement in today's constantly changing environment.
Explore data from more than one million respondents to the Advisory Board’s employee engagement survey.
Download this report to understand how safety and employee engagement are related, and our top five tactics for driving improvement in both areas.
Magnet requires more than 50% of nursing units outperform the national benchmark for engagement. Learn how you can improve engagement and achieve designation.
Get more than 20 easy-to-use solutions to improve your team’s engagement and support their professional development.
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Learn more about how we can help transform your organization.
Any successful health system needs a motivated and committed workforce to support its mission. But an engagement survey is only the beginning—to translate your survey data into real impact, you need the right consultative support and resources. Survey Solutions Employee Engagement equips hospital and health system leaders with the change management tools and dedicated expert support they need to translate survey results into increased employee engagement. Learn more.
As organizations look to build closer economic relationships with physicians, they often end up with a mix of independent and employed physicians on staff. But the general approach to physician engagement can still be summed up as “one-size-fits-all.” To optimize engagement and alignment, you need to understand the differences between these two physician subgroups, as well as the factors that may be affecting their engagement.
Survey Solutions Physician Engagement pairs an action-oriented survey platform with a suite of change management resources to help you understand your physicians as individuals and engage them in improving organizational performance and advancing strategic goals. Learn more.
While RNs comprise the largest segment of the workforce, they are one of the least engaged roles within the health system. Engaging this group is critical to achieving organizational goals. Our Magnet-compliant Nurse Engagement Survey provides members with the information needed to build a strong nursing culture. Aspects include unit-level benchmarking to allow for customized solutions across the nursing enterprise, as well as expert support for leveraging this data to craft an engagement strategy. Learn more.
Maintaining a best-in-class organization that provides great patient care is about more than just meeting quality standards—it's about truly fostering a culture of safety. To promote this kind of an environment, organizations must understand all factors influencing patient safety.
We help organizations achieve this goal through the administration of the Association of Healthcare Research and Quality (AHRQ) Culture of Patient Safety Survey, a nationally recognized survey with robust benchmarking capabilities. Our solution allows organizations to seamlessly combine their engagement and culture of safety survey efforts, including an online reporting platform which serves as a one-stop shop for all safety and engagement survey results.