Every major player in your health system gets a direct line to the industry’s most-needed insights and
the support to take action. Learn about our research platform.
A strategic focus on talent is critical to success. Learn how we can help you make the right investments.
Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to health care operations.
Improve quality and outcomes and lower costs by eliminating unwarranted deviation from the best standard of care. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to data and analytics.
Sustain the financial stability to serve your community by making sure you’re paid efficiently for services rendered. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to revenue cycle management.
Make sure every level of your organization understands best practice performance and has the tools
and support to get there. Learn about our research platform.
Pinpoint your opportunities and hardwire best practices to accelerate progress. Learn about our technology.
Partner with seasoned experts providing strategic, customized support. Learn about our consulting services.
Maybe you need help prioritizing your ICD-10 transition plan. Or maybe you have a plan, but you're struggling to engage physicians in training and documentation improvement. Whatever your ICD-10 challenge, we have a solution.
A smooth ICD-10 transition doesn't just benefit individual providers—it has industry-wide quality and cost benefits, too. That's why we're sharing our relevant best practices and resources with everyone interested. Visit our library for a new tip each week.
Whether your team prepared thoroughly for ICD-10 or took a reactive approach, now it's time to ensure post-transition success. Hear Ed Hock share our initial findings on the post-ICD 10 world.
The Daily Briefing's Dan Diamond sat down with our ICD-10 expert Ed Hock to discuss what to expect during the switchover and how hospital leaders can be prepared if things go wrong.
We've compiled and organized must-do steps into a downloable checklist you can share with your teams.
For the second time, KLAS Research has named us a Category Leader for ICD-10 Services as part of its "Best in KLAS Awards."
You can't (and shouldn't) train your physicians on 150,000 new codes. ICD-10 expert Ed Hock explains why it's more beneficial to focus on documentation concepts.
Watch the video
You might be inclined to focus training on your highest-volume, highest-paying procedures, but the best way to prioritize is by risk of revenue loss.
With so much on your to-do list, it's easy to deprioritize physician education. Ed Hock explains why that's a costly mistake.
Ed Hock walks through the finer points to consider, from a physician training schedule to a concrete budget.
Speak with an expert to learn how we can help solve your ICD-10 challenge.
Whether you're worried about training your physicians, identifying coding risks, or benchmarking success after the official transition, we have a solution. We've helped countless organizations prepare for ICD-10, and our experts are on standby to do the same for you. Here are some of the resources they recommend to help with common challenges.
Getting physicians to change their documentation habits is difficult, but not impossible. You can motivate them to improve by focusing efforts, building your case, shifting behaviors, and sustaining success.
Get started with these resources:
We’ve helped many organizations launch dual-coding initiatives, and we've analyzed our fair share of dual-coded claims. Check out a few of our insights:
Between determining which staff to devote to the ICD-10 transition and checking off all the critical to-dos, it’s likely a hectic time for your organization.
Here are some tools to ease the project management process:
The shift toward risk-based payment models—and the resulting focus on quality measures and outcomes—has made clinical documentation improvement more critical than ever.
Learn how to measure your risk and track your success before and after the transition:
We’re analyzing provider stories to identify lessons and trends, and we’re sharing takeaways via our blog, At the Margins. Send your stories and lessons learned to firstname.lastname@example.org so we can take your ICD-10 experience into account, and follow At the Margins to see what we’re learning industry-wide.
Our technology and consulting services help you maximize resources and monitor progress during and after your ICD-10 transition.
We'll make sure you're on the right track (and moving at the right pace) for the October deadline—whether you're just starting to prepare or nearing the end of your initiative. Learn more
Our business intelligence technology gives you the insight needed to prioritize physician and coder training, limit your reimbursement risk, and monitor reimbursement impact and quality scores. Learn more
Once you've identified your highest-risk physicians, we prepare personalized tools and lead one-on-one training sessions to make the case for better documentation. Learn more
If you're looking for a team of experts to steward your ICD-10 plan through the transition, consider partnering with our dedicated project managers. You choose how much support you need and for how long, and we send experts to your organization to make it happen.
Our project managers are backed by more than 30 years of Advisory Board research and consulting experience and have worked with over 100 hospitals on ICD-10. Every project includes support from HIM, IT, and revenue cycle specialists. Learn more
Our consulting team can assess ICD-10 readiness across your physician practices to ensure all staff are in gear. Our project managers work closely with EMR vendors to prepare tools and workflows, and they also analyze coding and clinical documentation practices to protect cash flow. Learn more
When you partner with us, you're joining a network of hundreds of hospitals and health systems (and gaining access to their best practices and lessons learned). Your dedicated advisor can connect you with those who have faced similar challenges or opportunities.
Download an overview of our services
Our consultants put your revenue cycle on the right path and provide the tools and support to keep you going.
We help hospital finance executives enhance revenue performance through customized solutions combining research, consulting, training, and technologies.
Learn how we can help you increase revenue capture, prevent takebacks, and improve quality measures.
Learn how the Advisory Board's Physician Documentation Initiative can help you start productive conversations with your physicians.