Every major player in your health system gets a direct line to the industry’s most-needed insights and
the support to take action. Learn about our research platform.
Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See how we can help.
Improve quality and outcomes and lower costs by eliminating unwarranted deviation from the best standard of care. See how we can help.
Sustain the financial stability to serve your community by making sure you’re paid efficiently for services rendered. See how we can help.
Make sure every level of your organization understands best practice performance and has the tools
and support to get there. Learn about our research platform.
Pinpoint your opportunities and hardwire best practices to accelerate progress. Learn about our technology.
Partner with seasoned experts providing strategic, customized support. Learn about our consulting services.
Profitably growing your business is more challenging than ever, and as the market changes, so does the path to success. We help you secure immediate and future growth.
With so many new players in the market, health systems need to have broad appeal to keep patient traffic in network. Physicians are at the top of the list—but four other decision makers also need your attention.
Discover your most promising opportunities, and see what resources you'll need to develop them.
If you rely on existing analytics and frameworks, you'll miss emerging opportunities like virtual care, direct-to-employer services, and consumer-oriented products. Alicia Daugherty explains how you should shift your thinking.
Patient access is critical to any growth strategy, and excellence requires far more than attention to scheduling.
Learn more about how we support you at each stage of the planning process.
Determining how to meet your organization's strategic goals is no easy feat, and in today's competitive market, mistakes are not an option. We help you:
Understand market evolution
You'll need insight into what is and isn't changing in order to develop a robust growth plan. Our research team helps you look at your market in new ways and identify untapped opportunities.
Evaluate strategic options
Analyzing and prioritizing growth alternatives is particularly challenging when you're trying to compete in the current and future market. Our experts perform customized analyses to answer your toughest service line questions.
Assess readiness for clinical integration
Many organizations are interested in developing a clinical integration network, but it's not always the best strategic choice. Our consultants assess the value and feasibility of CI networks, and if a network is right for you, they're prepared to help you build it.
Growing and defending market share requires an airtight referral network, which in turn requires physician alignment and operational excellence. We provide the insights, visibility, and tools you'll need to:
Build physician relationships
Physicians continue to exert tremendous influence over where patients seek care—and that's unlikely to change in the immediate future. Our technology platform makes it easy to identify and build key physicians relationships that will further your volume, profitability, and quality goals.
Ensure referral execution
Winning a physician’s referral doesn't guarantee an actual appointment. We provide workflow support to make sure all your referrals end in visits.
Today’s health care consumers want it all—retail conveniences, digital access, coordinated care. We can help you:
Offer online scheduling
Efficient, flexible scheduling isn't a pipe dream. Our cloud-based technology supports seamless, cross-continuum appointment scheduling that will improve both patient and staff satisfaction.
Improve patient experience
Patients want convenient, affordable access to care, and if they can't get it from your organization, they're likely to look elsewhere. Our consultants collaborate with clinical and office teams to attract new patients and build existing patient loyalty.