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the support to take action. Learn about our research platform.
A strategic focus on talent is critical to success. Learn how we can help you make the right investments.
Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See a list of our capabilities below or visit Optum's website for more information about our comprehensive approach to health care operations.
Improve quality and outcomes and lower costs by eliminating unwarranted deviation from the best standard of care. See a list of our capabilities below or visit Optum's website for more information about our comprehensive approach to data and analytics.
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Clinical Documentation = Dollars. If you’re not getting it right, you stand to lose millions under any payment model. Our documentation experts offer a variety of services which can be tailored to improve documentation and coding at any organization, no matter where you fall on the clinical documentation continuum.
Our proprietary analytic tools and benchmarks enable you to compare your midcycle performance against peers and easily identify your biggest opportunities to improve physician documentation and pinpoint areas of compliance, audit, and RAC take-back risk.
We analyze which physicians have the most opportunity to improve their documentation, prepare personalized tools, and lead one-on-one physician training to make the case for better documentation.
We help you staff your CDI program effectively, optimize processes, and strengthen interdepartmental relationships—whether you already have a clinical documentation improvement program in place or not.
Our EHR experts work at the individual or specialty level to reinforce the concepts introduced during documentation training by using existing EHR capabilities to make accurate documentation more efficient and intuitive.
Learn more about how we can help transform documentation at your organization.
In order to stop the bleed, you need total visibility into your midcycle performance (including audit and denial risk, DNFC, and performance by specialty and individual physician) so you can fix documentation problems at the source.
With changes like value-based purchasing putting revenue at risk, accurate documentation is more important than ever. If your CDI team doesn’t have adequate resources and training, or your physicians aren’t sufficiently engaged, you’re leaving millions on the table.
Now is the time to implement the best practices our documentation experts have developed through their work with hundreds of CDI teams and thousands of physicians.
As documentation becomes ever more important to reimbursement and quality reporting, hospitals and health systems across the country have ramped up their documentation improvement efforts.
While this investment in clinical documentation improvement (CDI) departments and staff can pay dividends, this is no time to rest on your laurels. It’s critical to continuously improve efforts in this area.