Every major player in your health system gets a direct line to the industry’s most-needed insights and
the support to take action. Learn about our research platform.
A strategic focus on talent is critical to success. Learn how we can help you make the right investments.
Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to health care operations.
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Under pressure to profitably grow your service line business? We can help. We work with planners and hospital executives to uncover viable growth opportunities, prioritize clinical investments, and position services effectively through highly customized, consultative projects.
Do you know your top outpatient business opportunities? Or the resources you'll need to develop them? Our reference guide shows you what it takes to develop these outpatient specialty services.
Download this decision guide to see the key considerations different stakeholders take into account when selecting a site of care.
Review program development considerations that can drive differentiation across six core service lines: cardiology, oncology, women’s services, orthopedics, neurosciences, and surgical services.
We’ve compiled lists of fee-for-service and value-based metrics to help you better assess the performance of six core service lines. Preview the metrics we suggest for oncology.
See how our experts helped one organization expand its valve surgery program and discover the root cause of market share losses.
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Explore partnership with our team of more than 35 service line experts.
We help you determine what and when to invest in advanced clinical technologies based on your markets and unique positioning.
We provide an in-depth look at your consumers' behavior and evaluate your satellite clinic opportunities.
We help evaluate the effectiveness of your core service lines, including:
We guide you through the process of developing new plans and service lines, including:
Get our take on the latest innovations in growth strategy and market development through our blog, The Growth Channel. Check out some popular posts below.
After IU Health announced it would close its proton therapy center, we sat down with Chris Pericak, senior consultant for Service Line Strategy Advisor, to discuss the news and potential implications for other centers. More
Ever wonder how long that MRI scanner is really going to last? Or whether the manufacturer’s service contract is actually the best deal? To get answers to these questions and more, our imaging experts conducted a survey of radiology directors and other imaging administrators. Here are some of the most surprising results. More
Patient access may not be as familiar a phrase as “population health management" or “volume growth,” but it's the key to achieving these organizational objectives. More
Retail clinics are expected to double in number in the next few years. Our experts have received countless questions from members who are considering investing in these capabilities, and one of the most common is "Where do we put it?”
Groveland Health wanted to establish an integrated heart failure center and brand it as a “center of excellence," but program leaders were overwhelmed by the population and infrastructural needs for running a sustainable program.
Learn how we partnered with Groveland to prioritize and execute program development initiatives.
As the market for robotic surgery saturates, investment is now considered a market-retention rather than a market-growth tactic. But with hospitals pressured to provide value-based, low-cost care, investing in this technology is often hard to justify.
We've helped over 200 hospitals decide if a robotic surgery program is right for them. See one organization’s story.
In today’s changing health care environment, developing a successful program requires shrewd strategic planning, strong coordination, and infrastructural flexibility to adapt accordingly. Learn how we helped one organization establish its heart failure program.
A solution that enables care team members to develop and execute customized care programs, improving patient outcomes and reducing health care costs.
Helps health care strategic planners foresee market evolution, expedite confident decisions, and lead their teams and stakeholders through change.
Enables hospitals to understand physician referring and performing patterns, the drivers of referral losses and gains, and the factors associated with physician loyalty.