Care management redesign can seem like a never-ending process, as demands greatly outweigh available time and resources. So we asked over 1,000 care management frontline staff and leaders to assess their own progress on 39 improvement drivers.
To identify the top 10 opportunities, we compared the responses of staff members who are highly satisfied and approve of their organization’s care management model to the responses of the remainder of the staff.
For help with evaluating the top 10 opportunities to improve care management at your organization, contact us at firstname.lastname@example.org to learn about our Custom Care Management Survey Assessment.
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How fit is your care management staffing model?