Performance improvement seems simple at first: identify a problem, then take
steps to solve it. But in practice, many organizations struggle to get change initiatives off the
ground, often due to four pitfalls: lack of leadership attention, poor work planning, rocky rollout, and insufficient follow-up.
This overview synthesizes years of Advisory Board research and experience
into a single road map for performance improvement and defines eight steps
crucial to avoiding these major pitfalls in any change initiative.
Accountability and Action Planning
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Best practice performance improvement—the Advisory Board way