Prescription for Change

News, resources, and insights for the CMO team

How Stanford Health cut Covid-19 drive-thru testing times to 4 minutes

By Taylor Hurst and Virginia Hite March 27, 2020

In early March, Stanford Express Clinic launched a pilot program for drive-thru COVID-19 testing, which it has now expanded to all of its primary care clinics. Maja Artandi, Medical Director for Stanford Express Care Clinics, recently spoke with Advisory Board's Taylor Hurst, Senior Consultant, and Virginia Hite, Senior Analyst, about how Stanford scaled its drive-thru testing process.

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Q&A: How Ochsner Health started Covid-19 planning 'long before anyone was aware of this disease'

by Alice Thornton Bell, APRN, MPA, MA, MSN and Rebecca Soistmann March 26, 2020

David Grimes, Assistant Vice President of Hospital Operations at Ochsner Health-West Bank, recently spoke with Alice Thornton Bell, APRN, senior director, Advisory Board about initiating a disaster response amid a wave of COVID-19 cases and the biggest challenge the health care system is facing right now.

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Q&A: How Trinity Health is tackling Covid-19, from tiered staffing to 'Kids Teaching Kids'

by Taylor Hurst and Rebecca Soistmann March 25, 2020

Reginald Eadie, M.D., MBA, Trinity Health Of New England's CEO, and Syed Hussain, M.D., Trinity Health Of New England's Chief Clinical Officer and Senior VP, recently spoke with Advisory Board's Taylor Hurst about how their health system is thinking about capacity, exploring creative staffing solutions, and promoting social distancing in their community amid the COVID-19 pandemic.

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One email every clinician should send 1,000 times in the next 24 hours

by Steven Berkow, Vice President of Provider Research March 19, 2020

Nurses, physicians, and other clinicians consistently top the list of most trusted professionals in America. Now is the time for clinicians to use this well-earned trust to deliver uncompromising direction on social distancing that every American must take to heart immediately.

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A better way to staff your care team. (Hint: It doesn't involve ratios.)

by Eliza Campbell and Sarah Hostetter March 11, 2020

One of the most common questions physician executives ask us is: "How many (insert care team member) should I staff on my care teams?" The truth is, there's no magic number of care team members. And adjusting staffing ratios for one role at a time can limit ROI and exacerbate staff turnover.

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Millennials are lonely: Your primary care strategy could help them

by Meredith Crenca and Emily Heuser February 12, 2020

One recent survey found that 1 in 5 millennials report having no close friends. With so many people experiencing some form of loneliness, the U.S. is in the midst of a loneliness epidemic. Studies on the health effects of loneliness paint a grim picture, linking loneliness to high blood pressure, heart disease, and cognitive decline. Not to mention, young adults who report being lonely are more likely to experience mental health problems and be out of work than their peers. Loneliness is complicated, and clinicians may be unsure how to reach this generation.

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Your most overlooked care team member: Front desk staff

by Eliza Campbell and Ken Wallace January 28, 2020

Almost all medical groups are piloting changes to the care team, such as hiring more advanced practice providers (APPs) and expanding the medical assistant's (MA's) job description. But these pilots often just focus on core clinical care team members and overlook the role of front desk staff. However, getting these administrative roles to top-of-license is key to creating more capacity for the clinical care team and ensuring everyone works at the top of their game.

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The best of the Physician Executive Council in 2019

by Taylor Hurst and Prianca Pai January 15, 2020

In case you missed them, we've handpicked some of our top resources from the past year to recap 2019 and kick off the new year.

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