Prescription for Change

News, resources, and insights for the CMO team

4 steps you may be missing to engage newly hired physicians

by Mack Kelly and Jennifer Stewart June 15, 2018

Employment is now a prominent physician partnership strategy, but we're failing to engage our new physician hires—and it's costing us. One-quarter of new physician hires leave within the first three years, each costing upwards of $400,000 to replace.

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Looking to increase physician adherence to care standards? Ask for feedback.

by Jennifer Stewart and Katherine Diller April 9, 2018

Health care organizations across the country struggle with non-adherence to clinical standards. There are several steps you can take to drive adherence, including financial and non-financial incentives, additional education, and changing the standard when appropriate. However, the first step to addressing non-adherence is understanding why physicians aren't following the standard. Leading organizations proactively seek this information so they can appropriately address the causes of nonadherence as soon as possible.

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How MetroHealth reduced alert firing by almost 60%—and how you can, too

by Jenn Stewart and Bryan Miller January 31, 2018

Clinicians and hospital leaders across the country recognize that low-value, interruptive alerts are a problem. Unfortunately, the conventional wisdom for solving this problem is to remove alerts one at a time—an approach that is both resource- and time-intensive. 

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CMOs' most commonly asked questions of 2017—answered

by Jennifer Stewart and Phoebe Donovan January 18, 2018

Every year, we receive thousands of questions from our members on a variety of physician-related topics. As we settle into the new year, here's a look back at what your peers most wanted to know in 2017—and our responses.

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The best of the Physician Executive Council in 2017

by Jennifer Stewart and Phoebe Donovan December 15, 2017

As 2017 draws to a close, it's the perfect time to reflect on the past year of research at the Physician Executive Council. In case you missed them, here's a sampling of the resources our members found most valuable in 2017.

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How to nudge your clinicians toward better behavior

by Jennifer Stewart, Taylor Hurst, and Katherine Diller December 4, 2017

In early October, economist Richard H. Thaler was awarded the Nobel Memorial Prize for Science in Economics for his work in behavioral economics. Specifically, Thaler found that humans don't make decisions as rationally as was previously thought.

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The 1 question you should start asking your patients today

by Taylor Hurst and Gabbie DeCuir November 20, 2017

Renowned surgeon and author Dr. Atul Gawande recently hosted a conversation in Washington, D.C., following the re-release of his bestselling book on end-of-life care, Being Mortal: Medicine and What Matters in the End. We attended the event along with a few Advisory Board colleagues and listened to Dr. Gawande share his thoughts on topics ranging from health care reform to the opioid crisis to—of course—end-of-life care planning.

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Why your care standards may be failing—and how to do them right

by Jennifer Stewart, Katherine Diller, and Taylor Hurst October 18, 2017

Most clinical leaders confess that despite investing significant time and energy in achieving clinical consensus and building the "perfect" care standard, these standards are often left sitting on the shelf.

At most organizations, poor standard adoption isn't rooted in clinical resistance. Often, it's just too difficult to integrate new care standards into daily workflow. For example, most care standards require physical therapists to assist post-op total joint patients with same-day ambulation. But what happens to patients with late-day procedures when the physical therapist goes home at 4:30 p.m.?

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