Webconference Recording

How to Build Meaningful Patient Relationships

About the Webconference

The personal interactions patients have with their nurses can have a meaningful impact on their health and overall experience. To foster strong nurse-patient relationships, progressive organizations pursue two key strategies: cultivating caregiver empathy and equipping nurses to communicate more effectively.

In this session, you’ll learn about:

  • Best practices to cultivate caregiver empathy
  • Strategies for teaching nurses patient-centered communication techniques (including motivational interviewing)
  • Tools and templates to help implement these approaches