Practice Notes

Our take on the latest trends and news for medical groups

The solution to physician burnout? EHR optimization.

by Hamza Hasan and Daniel Kuzmanovich May 16, 2018

Today, 80% of health care leaders say physician burnout is a problem at their organization. To confront the problem, many leaders turn to solutions that focus on individual physicians in an attempt to improve their resilience. However, these physician-directed interventions prioritizing wellness aren't as effective as addressing the primary causes of physician burnout—causes that, according to Medscape's 2018 Physician Burnout and Depression Report, include:

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2 ways physician leaders can combat the opioid crisis

Gillian Michaelson , Hamza Hasan May 2, 2018

The opioid epidemic has swept across the nation, affecting communities in every state; thousands of individuals have suffered from opioid use disorder and overdose. As direct providers of care, physicians stand at the front lines of this epidemic and are frequently charged with the responsibility of helping to solve it.

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How you can strengthen ambulatory care access for Medicaid patients

by Hamza Hasan and Sarah O'Hara April 18, 2018

The Medicaid population presents a challenge for many health care providers: Not only is Medicaid poorly reimbursed, but high patient complexity—both clinical and non-clinical—can make care frustrating. As a result, an increasing number of independent practices have closed their doors to this population.

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How to design a profitable staffing model for your telehealth strategy

by Hamza Hasan and Jasmine DeSilva April 4, 2018

Medical groups deploy a range of strategies to meet consumers' demand for convenient access to care. One way to meet this demand is through retail clinics—the subject of our recent blog post. Another increasingly common strategy is offering virtual care options, which 83% of providers said they planned to invest in last year, according to a recent survey. When it comes to lower-acuity conditions, telehealth offers patients more convenient access to care, shorter wait times, and comparable quality outcomes, all at a lower cost.


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Medical group executives' most commonly asked questions of 2017—answered

by Hamza Hasan and Phoebe Donovan February 21, 2018

Every year the Medical Group Strategy Council receives thousands of questions from our members. As we settle into 2018, here's a look back at your peers' top questions from 2017—and our responses.

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What the future might hold for physician compensation

by Hamza Hasan and Sarah O'Hara February 5, 2018

Across the last decade, most health system-owned medical groups have evolved how they pay employed physicians, shifting from compensation based purely on productivity to incorporate incentives for other imperatives necessary to succeed in a value-based world.

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Are last minute no-shows killing your practice?

by Nate Comstock January 23, 2018

Nate Comstock

As a former medical group executive, one of the most common complaints I received from our physicians was "these no-shows are killing my practice!" The no-show dilemma is not a new phenomenon, and there are numerous strategies—both new and longstanding—to mitigate their negative financial and operational impact.

However, an increasing abundance of data now allow physicians and leaders to evaluate their practice patterns in ways that were not possible before.

Take a second look at your no-show rate

While recently working with a 190+ bed hospital in the Northeast, we learned that the organization's primary care group was operating at near-best practice levels with an outpatient no-show rate around 5%. However, upon further investigation, we found something interesting: There were a large number of appointments that had been cancelled or rescheduled—more than offsetting the benefit of their best-in-class no-show rate.

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Your 10 favorite Practice Notes blog posts of 2017

By Hamza Hasan and Daniel Kuzmanovich January 5, 2018

Well, 2017 flew by! Outside of health care, a new administration took office, the moon blocked the sun, the nation faced several natural disasters, Amazon bought Whole Foods, and the New England Patriots came from behind to win the Super Bowl. In health care, "repeal-and-replace" of the Affordable Care Act came and went (and came and went), several mandatory bundled payments programs were repealed, and MACRA took effect.

As we move into 2018, it's time to reflect on what mattered most to our members. While policy dominated the headlines, many evergreen medical group priorities also drew significant attention.

In case you missed any, here are the 10 most popular Practice Notes blog posts from 2017, organized by topic:

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