The Growth Channel

The latest innovations in market strategy and share competition

3 steps to improve facility planning efficiency

by Viggy Parr Hampton, MPH, and Miriam Sznycer-Taub February 21, 2019

Building reactively goes hand-in-hand with facility planning challenges

As new competition emerges—from retail care, to telehealth, to Amazon—planners must respond swiftly and expand their organizations' reach of services. To accommodate this fast-paced growth, many organizations try to get a request for proposal (RFP) out as quickly as possible and accelerate proposal and construction timelines. But chances are, you may still feel like your facility planning process doesn't keep pace with new competition, whether that's because your architects aren't delivering the designs you want, the fees are too much, or the process is taking too long as firms go back to the drawing board.

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Trying to improve imaging efficiency? Get 3 insights from Johns Hopkins' approach.

by Salman Hasan and Matt Morrill February 19, 2019

Over the past few years, your organization has probably tried to improve imaging efficiency for the dual benefit of reducing waste and increasing imaging scans per day. But the rise in consumerism has added new urgency to improving imaging throughput: Patients and referring providers expect easy access to imaging appointments. Improving on-time starts not only boosts patient satisfaction but also differentiates a facility among other imaging providers.

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The 5 questions you must ask before investing in a high-end service

by Nadeem Farooqi and Sebastian Beckmann February 14, 2019

Hospitals and health systems have long considered high-end services an investment with strong potential to drive growth. But in a world of slimming margins, you need a principled approach to evaluating the true potential of these expensive investments before allocating your limited dollars to a new offering.

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Hospitals are building gender affirmation health programs. Here's how to decide which services to offer.

by Kaci Brooks and Domenica Gilbert February 5, 2019

Editor's note: This blog, which originally ran on The Growth Channel, was updated on May 14, 2019.

The American Society of Plastic Surgeons reported performing 155% more gender affirming surgeries in 2017 than in 2016. It's no surprise, then, that we've been getting many questions about how to build a program that meets the needs of transgender patients in the community. To find out, we interviewed providers across the country.

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Optometry can advance 3 of your top strategic goals. Here's what you need to know.

by Tara Viviani and Lauren Lawton January 29, 2019

As the population ages, demand for eye care continues to grow, causing many health systems to consider optometry as a part of their growth strategies.

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In 2020, your Medicare Advantage beneficiaries may be covered for telehealth. Here's how to prepare.

by Samara Ford and Domenica Gilbert January 22, 2019

If you don't think Medicare patients are big consumers of telehealth services, you're right—only about 4% of Medicare beneficiaries have tried a virtual visit. Generational differences are likely one driver of this low uptake, but another major reason is that CMS reimbursement has been limited for Medicare beneficiaries.

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How Mayo's stroke care pathway improves bed capacity—and why the process works for more than just your stroke patients

by Phoebe Donovan and Sarah Musco January 15, 2019

It's no secret that the strain on hospital beds will persist as our aging population requires increasingly complex care. Reengineering patient flow can help hospitals meet this demand by ensuring patients are treated in the right care setting at the right time. Mayo Clinic adopted a risk-stratified approach to address this issue, and in doing so, it cut stroke care costs by 10%.

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Up to 35% of patients would switch PCPs for genetic testing. But is it a good investment for you?

by Tara Viviani and Haley Wiesman January 8, 2019

Preventive forms of genetic testing, specifically predictive and pharmacogenomic testing, are two of the most recent disruptors in health care. While predictive genetic testing examines healthy individuals for genetic variants that may lead to disease, pharmacogenomic testing examines how an individual may react to different medications.

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