You know you need to exceed consumers’ expectations—both to attract
patients and to keep them loyal. But what exactly do consumers want?
And what should you prioritize first?
We surveyed thousands of consumers across the United States to better
understand those expectations and learn what drives their health care
decisions. Here, we’ve compiled the top findings from our three consumer
choice surveys to help you attract patients for on-demand services,
retain patients in primary care, and win self-referrals in specialty care.
Download your copy
Want more from the surveys? Check out the full results
Download our research briefs to see the full results of each survey and learn key takeaways from each one.
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