Focus on these 3 engagement drivers to boost your HCAHPS scores

Editor's note: This insight was updated on May 22, 2018.

Many HR executives have asked us for data supporting a connection between employee engagement and patient satisfaction. It makes sense that highly engaged health care staff—who are willing to go above and beyond for their organization—would be willing to go above and beyond for patients.

This is a preview of restricted content.

Full access to this content is reserved for HR Advancement Center members. Log in now or learn more about HR Advancement Center.

Next, Check Out

John Workman

The 'when' and 'how' of effective recognition

More