Webconference Recording

Top Three Insights on Medicare and Medicaid Consumers for Plans

About the Webconference

Wondering what Medicare and Medicaid consumers are looking for from their health plans? Want to know which services they would prefer over others so that you can make the right consumer-facing investments?

Us too! To answer these questions, we conducted a national survey of over 4,800 consumers to understand their drive for convenience, simplicity, and assess their needs for care coordination and navigation support.

In this two-part webconference series, we’ll look at top insights from our national survey of consumers about what health care services they value most. Join us as we discuss the implications of consumer preferences and satisfaction on health plans’ future strategy.

Presenter: Burcu Bozkurt