For 2016 and beyond, we expect to see providers continue to migrate to digital health systems to provide coordinated, integrated care and address the needs of increasingly consumer-driven, cost-sensitive consumers.
These 10 topics, which are all important and not in priority order, cover a variety of issues critical in today’s health care landscape. Read on to understand each issue—and get action items for tackling each one.
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10 key challenges facing IT leaders in 2016
1. Quality Reporting
IT leaders may be tasked with regulatory compliance for programs that involve clinical quality measurement. They will be well-poised for the challenge when they align program reporting; assign staff to monitor for policy changes; and evaluate readiness for electronic measure submission.
2. EMR Optimization
To avoid getting stuck in an ongoing cycle of technical optimization that consumes all available resources, target a few strategic outcomes that can be achieved with the help of the technology and shift the majority of your resources as rapidly as possible to a focus on those outcomes.
Interoperability standards continue to evolve to support a growing need for open data access between diverse systems and active (often mobile) users in an ever-more complex health care ecosystem.
4. Population Health Management
Provider organizations assuming financial risk are being forced to choose between the functionality of their EMR versus niche applications to accomplish all of the processes necessary to succeed with population health management.
Lead by direct-to-patient virtual care, telemedicine will evolve to become the glue that holds together care continuity across the continuum.
6. Consumer Loyalty
In many cases IT is required to give customers what they really want from their care experience and move them beyond satisfaction to gain their lasting loyalty.
Mobility and the Internet of Things (IoT) are starting to give us health care data for unprecedented presence and context – and with it, the challenge of ensuring that this outburst of technological advance does not turn into an outbreak of unsecured, autonomous and potentially harmful devices.
8. Business Intelligence
New business and clinical challenges associated with population health management, consumerism and margin management will require organizations to move beyond the fragmented or enterprise phases of our maturity model and develop more advanced analytics and big data capabilities.
9. Digital Health Systems
Digital health systems will take full advantage of digital technologies and IT-related capabilities to redefine business models; improve processes, quality and their cost structure; and identify and address customer or patient needs.
10. IT Cost and Performance Management
As providers become ever more reliant on IT to thrive in this time of health care transformation, they must invest in optimizing their IT cost structure and performance management capabilities to ensure an optimal return.
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The Top 10 IT Challenges for 2016