IT Forefront

The latest on health care technology and digital-enabled strategy

Our top 5 health IT blog posts of 2017

by Jim Adams January 8, 2018

From AI and cyberattacks to net neutrality, 2017 was a big year in health IT. Make sure you caught our top five IT Forefront blog posts of the year:

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Nearly every computer is now vulnerable to hackers. Here's how to protect your patient data—and yourself.

by Greg Kuhnen, Senior Director and Bethany Jones, Associate Director January 5, 2018

Two major computer hardware bugs affecting billions of devices—Meltdown and Spectre—became public this week, and security experts are warning that they could be the nastiest bugs ever. While this is still a developing situation, we know that the security weaknesses can allow attackers to access security keys, passwords, and files stored in the memory of all types of computing devices, even mobile devices. These bugs have the potential to make your secrets accessible to organized cybercriminals, who could steal them without a trace.

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The health care industry should pay particularly close attention to these two issues, and not only because health care organizations are lucrative targets for cyber attackers—organizations can also expect to experience reduced system performance and may need to invest considerable time and money in hardware upgrades to address these vulnerabilities.

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Treat any patients with an EU passport? This new far-reaching regulation applies to you.

by Ernie Hood and Sophie Ranen December 19, 2017

A new European Union (EU) regulation designed to protect the privacy and personal data of EU residents may impact many U.S. health care organizations (HCOs) if they provide care to EU individuals.

Get cheat sheets on other health care legal landmarks

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Why ending net neutrality will likely be bad news for health care

Jim Adams, MBA , Greg Kuhnen December 14, 2017

This post was updated on Dec. 14, 2017

On Thursday, the Federal Communications Commission (FCC) in a 3-2 vote repealed net neutrality—the rules that required internet service providers (ISPs) to treat all internet content equally, as opposed to steering it into "fast lanes" and "slow lanes" or blocking selected content outright.

Here's what you need to know about net neutrality and how its repeal may affect health care.

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How CIOs can leverage social media to their strategic advantage

by Doug Thompson and Andrew Rebhan December 11, 2017

It's not uncommon for chief information officers (CIOs) and IT leaders to view social media with apprehension—but with a balanced, pragmatic approach, health care organizations can leverage social media to their advantage.

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The secrets to AI success in health care

by Jim Adams and Andrew Rebhan November 27, 2017

A Healthcare IT News and HIMSS Analytics survey released earlier this year found growing interest in artificial intelligence (AI) among health care organizations. Specifically, the survey showed that while only 4.7% of survey respondents are already using AI technologies, about 35% of health care organizations plan to leverage AI within two years—and more than half intend to do so within five. A separate study conducted by Accenture estimates that growth in the AI health market is expected to spike from $600M in 2014 to $6.6B by 2021.

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How to position your organization for scheduling success

by Greg Kuhnen and Sophie Ranen November 16, 2017

Today’s health care consumers have more choices than ever when it comes to where to seek care. However, the sheer number of options, which include traditional access points as well as urgent care centers, retail clinics, and telemedicine services, actually makes it harder for consumers to access the most appropriate setting for their needs.

The IT you need for your consumer experience strategy

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Having a rough day? These technologies know.

by Greg Kuhnen and Sophie Ranen October 28, 2017

With the advancement of artificial intelligence technology and other smart devices, technologists have largely ignored the role of emotional intelligence. Advances in artificial emotional intelligence (AEI) offer health care providers (and smart machines) an increased ability to sense and adapt to human emotion and behavior to better serve, monitor, and treat patients.

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