IT Forefront

The latest on health care technology and digital-enabled strategy

What's the difference between 'AI' and 'robotic process automation'? You're asking the wrong question.

Andrew Rebhan June 9, 2020

Our team has covered artificial intelligence (AI) in depth for a few years now, but we've noticed that despite the rapid escalation of research and deployments, we still have a definition problem. Whether in our discussions with members or even in our internal meetings, we always need to make sure everyone is on the same page about terms—and one question in particular comes up frequently: "Are we talking here about AI or robotic process automation (RPA)?"

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CMS wants to publish your eCQM data to Hospital Compare. Are you ready?

Julia Connell , Ye Hoffman May 27, 2020

So far, this year has brought a frenzy of policy updates that put health IT in the spotlight. CIOs have been busier than ever before, whether they're rolling out telehealth platforms in record time, or grappling with the latest federal push for greater interoperability. We have some good news for CIOs on the topic of policy updates—the recent Inpatient Prospective Payment System (IPPS) proposal did not impose any new technology requirements for reporting Promoting Interoperability (PI) program measures.

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Why remote patient monitoring is critical after Covid-19

by Jordan Angers and Mackenzie Rech May 26, 2020

Virtual visits caught the public's attention at the start of the Covid-19 epidemic, but virtual visits alone don't provide the level of continuous monitoring and interaction needed to support patients long-term.

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Is it possible to develop an 'unbiased' AI model for health care?

Mackenzie Rech May 19, 2020

Artificial intelligence (AI) is a once novel technology that has now entered mainstream conversations in health care. As AI becomes a reality and not an emerging idea, health care leaders must understand not only the opportunities but also the risks. One ethical risk that is top-of-mind for stakeholders is the potential for biased AI models to create or perpetuate health disparities.

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Q&A: How CIOs can get ready for a post-Covid-19 world

Mackenzie Rech , Mark Hetz May 6, 2020

Covid-19 has created a new normal for health care organizations, including IT teams. While it is unclear how long this new normal will remain, CIOs must lead through changing times and prepare for what happens after this first wave of Covid-19. We sat down with Advisory Board's Senior Director Mark Hetz to discuss the challenges CIOs must navigate as we look to the future.

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CMS expanded Medicare telehealth—again. Here are the 4 changes you need to know about.

by Jordan Angers and John League May 4, 2020

CMS on Thursday relaxed additional Medicare telehealth restrictions. This third wave of changes expands on previous CMS efforts to broaden patient use of telehealth in response to Covid-19.

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How to stand up telehealth fast for Covid-19—without undermining your long-term success

by Gillian Hughes, Sarah Hostetter, and John League May 1, 2020

With the spread of Covid-19, telehealth is quickly shifting from a "nice-to-have" to a "need-to-have" service for most ambulatory physician groups. But some groups question whether setting up a robust telehealth platform is worth the investment right now. Physician groups must balance the need to generate revenue now with the assumption that telehealth is going to remain a critical part of ambulatory strategy moving forward. 

Cheat sheet: 3 imperatives to leverage telehealth against COVID-19

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Q&A: How Relatient is helping providers communicate with patients about Covid-19

Andrew Rebhan April 27, 2020

Every year, we survey health system leaders about their upcoming technology priorities, and there has been one consistent theme: Consumer-facing technologies help deliver higher quality, more efficient care. Health care organizations are increasingly adopting digital capabilities, but current strategies often include a jumble of overlapping applications, websites, brands, and user accounts. Without a coherent technology strategy, patients can get lost along the way.

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