Basic portals and search engine optimization are no longer enough, modern digital health systems are increasingly rolling out comprehensive digital experiences that support their patient at every step of their health journey. From search, to scheduling, to care delivery, to follow up and support, learn what services patients actually use and how to adapt existing systems and processes to deliver the digital experience patients want.
Things You'll Learn:
- How to prioritize the different components of a digital front door
- Where digital front door initiatives frequently stall or fail to deliver value
- When to use suite-based offerings versus specialized best-of-breed solutions