Webconference Recording

What consumers want from providers amid Covid-19

Findings from our 2020 consumer survey

About the Webconference

Among the effects of the Covid-19 pandemic has been consumers' new attitudes and interactions with the health care system—both due to mandates from provider organizations and evolving personal preferences. This webconference will highlight the results of our latest consumer survey on consumer site of care, communication, and safety preferences.

Things You’ll Learn:

  • What changes will make consumers most comfortable returning for in-person care
  • What information and resources consumers most want to receive from providers
  • Where consumers would prefer to go for Covid-19 testing and routine bloodwork

Presenters: Colin Gelbaugh and Sharareh Afshani

  Not a Health Care Advisory Board member? You can still join us for this webconference. Register here