Webconference Recording

How Covid-19 has changed consumer virtual visit utilization and preferences

About the Webconference

In light of Covid-19, consumers have adjusted how they interact with the health care system—most notably by increasing their adoption of telehealth. This webinar will highlight the results of our latest consumer survey on telehealth utilization and preferences across service lines. We’ll also benchmark against the results of our 2017 telehealth survey.

Things You’ll Learn:

  • Who is using telehealth and how that compares to pre-Covid-19 utilization
  • Which health care services consumers are most open to receiving virtually
  • What factors influence consumer willingness to try telehealth

Presenters: John League and Avery Morrison

  Not a Health Care Advisory Board member? You can still join us for this webconference. Register here