Training Medical Home Health Coaches at Mercy Clinics Inc.

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An early adopter of the medical home model, leaders at Mercy Clinic Inc. have crafted and refined over the years a formal training and coaching program to up-skill clinical support staff into the health coach role.

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Topics: Medical Home, Physician Issues, Program Infrastructure, Business Development, Strategy, Care Transformation, Performance Improvement, Patient Experience, Quality, Staffing, Labor Expense, Workforce