Day 1: Capturing Today’s Opportunities

12:30 p.m.
Guest Arrival and Registration
Light lunch provided

1:00 p.m.
State of the Union—Revolution or Reformation?
Redefining traditional roles amid a radically restructuring market

  • Decoding the Medicare for All debate: How do we differentiate between policy and politics leading up to the 2020 elections—and what is driving the renewed focus on major health reform?
  • Physician partnerships in flux: Are we on the brink of a major shake-up in the physician landscape as new practice options test the durability of established hospital-physician relationships?
  • New era of innovation: Which technological innovations have the potential to enable true clinical economies of scale?

3:00 p.m.
Wait Time Zero
Winning ambulatory growth with superior access

  • Modernizing network strategy: Overcome the internal barriers, leadership disconnects, and counterproductive incentives that inhibit growth
  • Maximizing consumer access: Improve accessibility, availability, and convenience to successfully attract ambulatory volumes
  • Securing preference despite new competition: Differentiate your organization with a clear and compelling value proposition in an increasingly crowded market

5:00 p.m.
Day 1 Adjournment

Day 2: Building Tomorrow’s Capabilities

7:30 a.m.
Continental breakfast

8:00 a.m.
The Future of Primary Care
How segmentation, technology, and competition are reshaping the front door
of the delivery system

  • Exploring the segmentation of primary care: Navigate the tension between specialization and scale in the new primary care landscape
  • Redesigning the care team: Reconfigure roles and responsibilities to expand capacity, improve outcomes, and reduce burnout
  • Unlocking the promise of technology: Assess how artificial intelligence, digital health, and other innovations could transform primary care

10:00 a.m.
The New Mandate for Social Determinants of Health
Defining providers’ role in advancing health equity

  • Clarifying the ambition: Scope what objectives providers should strive to achieve—and in what time frames
  • Defining providers’ role: Examine the different ways hospitals and health systems can inflect the non-clinical factors that influence health outcomes
  • Learning from exemplars: Distill the keys to success—and pitfalls to avoid—from the experiences of leaders addressing social determinants of health today

11:00 a.m.
Unlocking Innovation at Scale
Three essentials to dispel the hype and realize the potential

  • Crystallizing innovation strategy: Connect diverse innovation goals into a coherent, practical strategy that supports organizations’ overarching mission
  • Establishing the innovation platform: Deploy the investment, experimentation, and operationalization capabilities needed to identify, incubate, and scale initiatives
  • Driving innovation across the enterprise: Infuse the highest-impact innovations across complex delivery systems to realize innovations’ promises of higher quality, greater efficiency, and other forms of ROI

12:00 p.m.
Day 2 Adjournment