At the Helm

Insights for the C-suite

What 146 C-suite executives told us about their top concerns—and how they've changed this year

by Rob Lazerow, Managing Director, Advisory Board Research, and Yulan Egan, Practice Manager, Advisory Board Research July 11, 2018

At the outset of each year, the Health Care Advisory Board research team conducts the Advisory Board Research Annual Health Care CEO Survey to identify what issues are currently of greatest strategic importance to our hospital and health system members. Given the political uncertainties of the past year, the intensifying margin pressures sweeping across the industry, a new wave of mega-mergers, and the looming threat of disruptive innovation from outside entitiesespecially Amazon—we were curious to see which topics rose to the top in 2018.

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From nurse to CEO to AHA chair: Nancy Howell Agee on her improbable rise and the future of value-based care

by Eric Larsen, Managing Partner, larsene@advisory.com June 27, 2018

Welcome to the "Lessons from the C-suite" series, featuring Managing Partner Eric Larsen's conversations with the most influential leaders in health care.

In this edition, Nancy Howell Agee, president and CEO of Carilion and chair of the American Hospital Association, talks to Eric about the "restlessness" that drove her from the nursing office to the C-suite, how she is guiding Carilion's pivot to value-based care, and how she helped reimagine the medical school curriculum to launch the Virginia Tech Carilion School of Medicine.


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Stanford Health's CEO can't remember his life-altering crash. But his approach to care has never been the same.

Eric Larsen, Managing Partner, larsene@advisory.com June 7, 2018

Welcome to the "Lessons from the C-suite" series, featuring Managing Partner Eric Larsen's conversations with the most influential leaders in health care.

In this edition, David Entwistle, president and CEO of Stanford Health Care, talks to Eric about being one of the youngest health system CEOs, how artificial intelligence is—and isn't—going to revolutionize health care, and chipping away at the 'CEO code.'

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'Why not us?': How Kevin Vermeer seeks to disrupt health care from the helm of UnityPoint Health

by Eric Larsen, Managing Partner, larsene@advisory.com May 29, 2018

Welcome to the "Lessons from the C-suite" series, featuring Managing Partner Eric Larsen's conversations with the most influential leaders in health care.

In this edition, Kevin Vermeer, president and CEO of UnityPoint Health, talks with Eric about his Dabo Swinney-inspired approach toward recruitment, why the industry needs to go "all in" on value-based care, and how "gratitude journals" are reshaping the culture of UnityPoint Health.

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Feeling overwhelmed by the opioid crisis? You're not alone—here are 2 ways we can help.

Rob Lazerow , Gillian Michaelson April 26, 2018

Hospitals and health systems nationwide are experiencing the damaging effects of the opioid epidemic on a daily basis. Emergency departments and inpatient beds have been flooded with those suffering the devastating consequences of opioid abuse and addiction.

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'The job felt incomplete': Why VA Secretary David Shulkin has served under Obama and Trump—and how he's reimagining veterans' care

by Eric Larsen, Managing Partner, larsene@advisory.com March 23, 2018

Welcome to the "Lessons from the C-suite" series, featuring Managing Partner Eric Larsen's conversations with the most influential leaders in health care.

In this edition, David Shulkin, United States Secretary of Veterans Affairs (VA), talks with Eric about what the VA can learn from the private sector (and vice versa), his one-of-a-kind transition from the top levels of the Obama administration to the Trump administration, his vision for the VA Choice program, and more.

Editor's note: On March 28, 2018, President Trump announced that he had dismissed Shulkin as VA secretary, tweeting, "I am thankful for David Shulkin's service to our country and to our GREAT VETERANS!"

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100 million clinical lives, $200 billion in member value: Where Robert Musslewhite sees Advisory Board going next with Optum

by Eric Larsen, Managing Partner, larsene@advisory.com March 12, 2018

Welcome to the "Lessons from the C-suite" series, featuring Managing Partner Eric Larsen's conversations with the most influential leaders in health care.

In this edition, Robert Musslewhite, CEO of Advisory Board and president of Optum Analytics, talks to Eric about how a freak toothpick accident set him on a path to the C-suite, how he sees the firm's merger with Optum amplifying its value to members, and why addressing the social determinants of health will be key to health care's future.

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Exclusive: Mayo Clinic CEO on why he's stepping down, Mayo's future, and more

February 21, 2018

A day after announcing he will step down as Mayo Clinic's president and CEO at the end of 2018, John Noseworthy spoke with the Daily Briefing's Josh Zeitlin about his nine-year tenure as chief executive, his approach to leading through change, and his advice for the Clinic's next leader.

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