At the Helm

Insights for the C-suite

After the Charlottesville violence, UVA Health System saved lives. Two leaders share their lessons learned.

by Jennifer Stewart and Josh Zeitlin October 4, 2017

UVA Health System was on the front lines responding to the violence that erupted in Charlottesville on August 12. Advisory Board's Jennifer Stewart and Josh Zeitlin spoke with UVA Health leaders about their lifesaving strategies—including their decision in advance of the protest to free up hospital beds, their coordination with other local providers on how best to respond to casualties, and their monitoring of social media to learn about a terrorist attack in real time. This interview was conducted prior to the Oct. 1 mass shooting in Las Vegas.

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From basketball coach to CEO of a $5.5B health system: Where James Hereford is taking Fairview next

by Eric Larsen, Managing Partner, larsene@advisory.com October 4, 2017

Welcome to the "Lessons from the C-suite" series, featuring Managing Partner Eric Larsen's conversations with the most influential leaders in health care.

In this edition, James Hereford, president and CEO of Fairview Health Services, talks to Eric about lessons learned on the ranch, a lifelong journey to "find the hard projects," and how 2017—which has already seen a health system merger, incorporation of a health plan, and negotiation of an academic medical group contract—is shaping up for Fairview.

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How C-suite leaders should think about the abandoned ACA repeal vote

Chas Roades , John Johnston, CPA, MHA September 27, 2017

The Daily Briefing's Josh Zeitlin spoke with two Advisory Board experts—Chief Research Officer Chas Roades and National Partner John Johnston of Advisory Board Consulting—about how health care leaders should think about the Senate GOP's decision to abandon its planned vote to repeal the Affordable Care Act and overhaul Medicaid.

Q: Chas, let's start with Graham-Cassidy, the bill that the Senate nearly voted on this week. What would this bill have meant for hospitals if it had passed—and what are its prospects of Republicans passing a similar bill at a later date?

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'Access' isn't just a buzzword. Here's what 15 health care leaders shared about their strategies

Michele Molden, MBA September 22, 2017

Helping patients access health care is an age-old problem, but it's also an ever changing one and was rated the #1 issue of interest for CEOs in a recent Advisory Board survey. This summer, we held our first-ever Patient Access Executive Summit where we spent a full day unpacking what it actually means to focus on patient access to care.

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From India to Urban America: How Ram Raju’s experience serving underserved communities is redefining patient-centered care at Northwell Health

by Eric Larsen, Managing Partner, larsene@advisory.com September 20, 2017

Welcome to the "Lessons from the C-suite" series, featuring Managing Partner Eric Larsen's conversations with the most influential leaders in health care.

In this edition, Ram Raju, SVP and Community Investment Officer at Northwell Health, talks to Eric about the "art and science" of addressing social determinants of health, a career sparked by his father's experience following Gandhi's fight for India's independence, and why we need to move from provider-based outcomes to patient-based outcomes.

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The C-suite's role in recruiting and retaining a top entry-level workforce

by Lisa Bielamowicz and Kathryn Martucci September 7, 2017

Health care executives have long understood the importance of their entry-level staff to the overall success of their organizations. Yet recruiting and holding on to talented employees remains a challenge.

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Can two CEOs co-lead? Bob Garrett and John Lloyd are showing how it's done.

Eric Larsen September 6, 2017

Welcome to the "Lessons from the C-suite" series, featuring Managing Partner Eric Larsen's conversations with the most influential leaders in health care.

In this edition, Bob Garrett and John Lloyd, co-CEOs of Hackensack Meridian, talk to Eric and Mike Higgins, Managing Principal, about their unique leadership structure, building a medical school for tomorrow's doctors, and what will headline Hackensack Meridian's press releases for 2022.

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What our thought leaders were thinking about in August

By Carol Boston-Fleischhauer, Ron Charpentier, and Sonia Rhodes August 31, 2017

We keep tabs on every zig and zag of the constantly changing health care environment, but there are some insights you just shouldn’t miss. Each month, we ask our leading experts to share their favorites across some of health care's most pressing issues: health system growth, care variation reduction, and revenue cycle management. Subscribe to At the Helm to make sure you don't miss a post.

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