The Forum

The blog for global health care leaders

3 ways to meet the essential needs of your frontline staff during Covid-19

by Alex Polyak and Micha'le Simmons April 2, 2020

Amidst the COVID-19 outbreak, health care workers are struggling to take on essential tasks like grocery shopping, parking at work, and childcare. These daily tasks—now difficult for most people—are practically impossible for health care workers who are continually on the frontlines.

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Why stories matter so much right now (and how to tell one in 90 seconds)

Rebecca Richmond March 31, 2020

I can imagine that your eyes rolled up into your head when you read the title of this blog. But stay with me! That's also what you need your teams to do at a time of massive stress and disruption for everyone. So at the risk of sounding fluffy, I wanted to talk a bit about storytelling and how powerful it can be over the next few days, weeks and months.

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The 2 key ways to improve patient flow during Covid-19

Rebecca Richmond March 26, 2020

Patient flow remains a hot topic for our members every year, but the new coronavirus pandemic has made this an even more vital area of focus.

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How Italian hospitals added 800 ICU beds in 2 weeks in response to the pandemic

by Asya Igmen and Vidal Seegobin March 20, 2020

As Italy's coronavirus death toll surpasses China's, hospitals are continuing to see a surge of severe patients requiring intensive care. In just two weeks, Italy's intensive care capacity grew by an impressive 15%, which corresponds to 800 additional beds for COVID-19 patients in serious need. That's compared to a growth of just 350 beds nationally over the entire last decade. How did they do it?

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How to protect your team's resilience in the coronavirus pandemic

Rebecca Richmond March 19, 2020

I visit hospitals and health systems every week and the issues of team communication, engagement, and resilience come up in almost every interaction. That focus is more important now than ever—but it’s also a time when some of that stuff can fall by the wayside given the need for us to be moving so very fast against so many things.

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Why we fear patient 'graduation'—and how to overcome our apprehensions

by Rachel Zuckerman and Vidal Seegobin March 12, 2020

We recently wrote about why 'graduating' patients from high-risk care management programmes is so important: transitioning patients out of high-intensity support once they're capable of self-managing is beneficial for both patients and providers.

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Older Australians are loyal patients. But are you their provider of choice?

by Asya Igmen and Vidal Seegobin March 5, 2020

Editor's note: This blog was updated with additional graphics on 12 March 2020.

Globally, health care costs rise sharply with age. In Australia, average expenditure on geriatrics, defined as those over 65, is three times greater than for those under the age of 65. This is compounded by the fact that by 2057, 22% of the Australian population is expected to be over 65 years old, compared to 15% today. That's a big jump. Without a doubt, elderly patients are a growing population that is both expensive to manage and increasingly challenging to treat.

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What it takes to engage primary care: Lessons from Ontario's first 'GP Association'

Paul Trigonoplos February 27, 2020

GPs in Ontario have historically been independent businesses paid on volume. But starting in the early 2000s, a series of reforms created a number of new primary care models in the province. First there were the Family Health Groups, then came Family Health Networks, then Family Health Organisations, and finally Family Health Teams.

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