Checklist: Get Started on Your Digital Front Door

How to deliver an engaging and coherent digital patient experience

A digital front door strategy can be a win-win for patients and providers. If executed effectively, a digital front door strategy can expand access, drive patient activation, improve operational efficiency, and lower costs–all while satisfying patients. Our five step process will help your organisation take a disciplined and goal-oriented approach to building your digital front door:

  1. Establish objectives for your digital front door strategy
  2. Define and track metrics tied to strategic objectives
  3. Gather patient input to understand what patients value and use
  4. Make sure you have the back-end support for your front-end solution
  5. Consider partnerships and whether it makes to build or buy

Use this checklist to guide a discussion on how to get started with your digital front door strategy.

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